Terms And Conditions

Thank you for visiting our website. At Alcan Spring, we create custom springs to fit your vehicle by using the information you provide us for weight distribution, lift requirements, how you plan to use your vehicle, and any information on all prior changes that may have been made to your vehicle.

The springs will come with bushings and will take four to five weeks to design and build. We maximize the performance of the leaf spring suspension with more vertical wheel travel, more articulation ability, and a much softer ride. It’s not all about wheel travel; many of our customers use our custom springs simply to make their vehicles ride nice.

There is a night-and-day difference compared to “lift kit” springs. The springs are built specifically for your truck based on our experience and your needs. We require that the springs be paid for when they are ordered. Shipping and handling, U-bolts, and any other hardware that will be needed will need to be paid for when the springs are ready to be shipped. Your credit card will be charged when the springs are ready to ship. If you want us to call you before we charge your card, you need to let us know; otherwise, we will charge the card and ship the springs. If you have any other questions, please feel free to email us or give us a call at 970-241-2655. When you are ready to order, please call so we can discuss any items needed or other possible changes you may have for the performance of your springs.

*Disclosure: Our springs are dipped when painting, which can cause dripping, smudges, and shipping damage from scratches or scrapes. If you would like to order springs with no paint so you can paint them yourself, let us know.

 **Quotes are good for 30 days. Orders cancelled within 24 hours may be refunded with a 10% charge; after 24 hours, there are absolutely no refunds.

**Any additional shipping charges incurred by UPS or FedEx for incorrect addresses that are provided will be charged to the customer (UPS, FedEx, and USPS addresses may vary in certain areas).

Charges incurred from address changes or additional customer requests will be charged to the customer. Duty and tariff charges are the responsibility of the customer.

Order shortages must be reported within 14 days of the ship date.